You wish to have more information about your current order

You can obtain information about your current order by going to the page « Order »

You wish to return a product 

To return a product that is not suitable, you can use the “Return items

You have a question about your donations or our actions 

We invite you to contact directly our Donor Department.

Our donorcare service can be reached by phone on +33 5 24 67 12 11 from Monday to Friday, 9 a.m. to 4 p.m. or by writing to

You want to contact us about the store or your orders

Visit our Frequently Asked Questions page

If you do not find your answer you can use this form to contact us by filling in the information below.