PERSONAL DATA PROTECTION

PRIVACY AND COOKIE POLICY

Effective Date: September 1, 2021

We respect your concerns about the protection of your privacy and we attach great importance to the confidentiality of the personal data you provide to us.

This Privacy and Cookie Policy (hereinafter the “Policy”) describes how we collect, share, and use any information you provide (such as your first and last name, email address, and telephone number) which, used alone or in combination with other information, relates to your status as a User of the Site and constitutes your Personal Data.

This Policy also indicates the type of personal data we collect, how we process it, the measures taken to ensure the security of this data, and the rights of any User to access, rectify, or delete this data. We do not collect or process any sensitive data.

The provisions of Regulation (EU) 2016/679, known as the “GDPR,” and French Law No. 78-17 of 6 January 1978 on Data Processing, Data Files and Individual Liberties, as amended, are strictly applied to the processing of personal information (“Personal Data”) that the User may provide while browsing the Website.

For the purposes of this Policy, RGOODS, a simplified joint-stock company (Société par Actions Simplifiée) with its registered office at 10 Avenue Georges Auric, 72021 Le Mans Cedex 2, France, acts as the data controller of your Personal Data, meaning that it determines the purposes and means of processing this data.

RGOODS and SRF, a non-profit organization governed by the French Law of 1901, with its registered office at 33 allée du Moura, 64200 Biarritz, act as joint data controllers of your Personal Data in the event of a donation made on the Site.

HOW DO WE COLLECT YOUR PERSONAL DATA?

We collect the information you provide to us directly or indirectly through our service providers, particularly when you:

Browse the Site or use the Site’s services.
Create a personal account on the Site.
Log in to this personal account on the Site.
Place and pay for a pre-order or order on the Site.
Make and pay for a donation on the Site.
Participate in a contest, promotional offer, satisfaction survey, or poll.
Request assistance from Customer Service.
Communicate with us in any way.

Providing your personal information is voluntary.

WHAT PERSONAL DATA DO WE COLLECT?

We are primarily likely to collect the following personal data:

Data relating to your identification.

This data allows us to create your personal account on the Site: your title, your first and last name, your postal address, your email address, and your password.
Data necessary for processing your order.

This data allows us to create, manage, and ship your order:
Data used for your identification: your email address, your first and last name, your shipping and billing addresses, and your telephone number.
Data used for order processing: the products ordered, your order number, and your invoice number.
Data used for payment: your credit card number and expiration date.

Data necessary for processing a donation to SRF.

This data allows us to register your donation and send you the tax receipt:

Data used for your identification: your email address, your first and last name, your postal address.

Data used for processing the donation: the donation amount.

Data used for payment: bank card number, expiration date.

Data relating to the continuation of our business relationship:

This data allows us to communicate with you: your order history on the Site, your exchanges with our customer service, information relating to your product and service preferences.
Required data fields are identified on the Site by an asterisk in our online data collection forms. If you do not answer the required questions and provide the Personal Data, we will not be able to provide you with the Products offered or guarantee the optimal quality of your user experience on the Site.

Your payment information, such as your bank card number and expiry date, is collected and stored directly by our payment provider, Stripe, through a secure interface.

We may also collect information about you in a way that…